Frequently Asked Questions

How can I reduce the allergens in my home?

Allergens and other types of airborne containments are associated with the Indoor Air Quality (IAQ) in your home. To improve the IAQ in your home, it is important to have your ducts cleaned and filters regularly replaced. We also suggest Air Cleaners, Humidifiers, and UV Treatments.

What is a UV Treatment?

UV Treatments maintain your systems efficiency, airflow, and save you money! The benefit of this service is that it eliminates up to 99.9% of mold spores in your system, and kills up to 87% of airborne bacteria passing by the system.

If my system is over 15 years old should it be replaced?

Yes, replacing a system that is 15 years old plus will not only work better, but it will also save as much as 55% on electric bills.

How do I know when its time for service?

Routine maintenance is important for protecting your investment and keeping your system running efficiently. However, just like cars, there are some tell tale signs that service is imperative. If your system is:

            Leaking;
            Producing unseasonable air; 
            Making rattling or banging sounds;
            Thermostat is reading incorrectly;
            System is turning on and off

Then it is time to take action before any more problems arise!

What should I know about A/C efficiency ratings?

The Energy Efficient Ratio (EER) or Seasonal Energy Efficiency Ratio (SEER) is typically listed on the Energy Guide Label on all new Air Conditioning units. What you need to know is that the higher the ratios the more money you save! Units with higher SEER or EER ratios do typically cost more money but they wind up being “the most bang for your buck”!

How are ductless systems different than central air systems?

With a ductless system, a thermostat can control the amount of cold air entering the room or it can be regulated by an infrared remote control, like a television remote control. One room or one area of a building can maintain a different temperature from another room or area in the same building.

With a central air-conditioning system, refrigerant is pumped from the outdoor condenser coil to a single indoor coil from which cooled air is distributed to each room through a system of ducts. With this system, the amount of cold air in one room cannot be regulated without changing the temperature of every room in the building.

Why are Air Handlers important?

Well, air handlers typically connect to ductwork to deliver comfortable conditioned air. They work to circulate the cooled air produced by the heating and cooling equipment throughout your home.

What is an Electric Heat Pump?

During the summer, Electric Heat Pumps extract heat from inside the home and transfers it to the outdoor air. In the winter, the pump takes heat from outside and moves it inside. Pretty efficient technique!

What is considered for new hot water heaters?

New Units

There are numerous factors to consider when choosing a new hot water heater.

Primary considerations include:

Size: Don’t be stuck paying extra money for heating water that you don’t even use, let us help you determine what size is right for you! Size should be based on the number of occupants and not on the size of the house.

Efficiency: The Energy Factor (EF) indicates the energy efficiency of a storage water heater. The higher the EF, the more efficient the water heater will be. For instance, gas water heaters have an EF between 0.50 and 0.60, with some high efficiency models achieving as much as 0.80. When buying a new water heater, make sure to check the energy efficiency rating shown on the Energy Guide label and look for one with at least 1.5 inches of foam insulation.

Cost: Often the least expensive water heaters are the most expensive to operate. A high efficiency water heater may cost a little more, but reduced operating costs will more than make up for the higher quality.

Check the Energy Guide label to help choose an energy thrifty heater.

Let us help you choose what will work best for your space.

What’s the benefit of a Tankless Hot Water Heater?

Tankless water heaters have a few different names and are gaining in popularity. Some call these heaters: instantaneous, continuous flow, inline, flash, on-demand, or instant on. These water heaters instantly heat water as it flows through the device, and do not retain any water internally except for what is in the heat exchanger coil.

Tankless water heaters use high-powered burners to quickly heat water as it runs through a heat exchanger. This makes them about 22% more energy efficient on average than gas-fired storage-tank models. That translates into a savings of around $70-$80 per year. While this proves to be a benefit, we find that because they cost much more than traditional water heaters, it can take years to break even–longer than the 20-year life of many models.